Refund policy

Refund Policy
Unfortunately we do not accept returns on our items. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please send photos of the damage within 24 hours once received. You can always contact us for any damages or issues at customerservice@grounded-plants.com.