Position: Store Manager

Location: Washington, DC, Southeast

About Us:

At Grounded we've created a haven that brings together nature enthusiasts, coffee lovers, and wellness seekers. Our thoughtfully curated space offers a diverse range of plants, a cozy cafe serving wholesome treats, and wellness services that promote inner harmony and balance.

Role and Responsibilities:

As the Store Manager, you will play a pivotal role in the success of our establishment. Your responsibilities will include:

1. Leadership and Team Management:

• Lead, inspire, and guide a diverse team of plant specialists, baristas, and wellness practitioners.
• Foster a positive and inclusive work environment, encouraging collaboration and growth.
• Set performance expectations, provide feedback, and conduct regular team meetings.

2. Operations Management:

• Oversee day-to-day operations, ensuring smooth functioning of the plant shop, cafe, and wellness studio.
• Manage inventory, stock levels, and procurement of plants, cafe supplies, and wellness products.
• Monitor financial performance, track sales, and implement strategies to achieve revenue targets.

3. Customer Experience:

• Create an exceptional customer experience by maintaining a welcoming and knowledgeable team.
• Interact with customers, offer plant and wellness advice, and address any concerns.
• Continuously seek ways to enhance the customer journey and gather feedback for improvements.

4. Marketing and Events:

• Collaborate with the marketing team to develop and execute promotional strategies.
• Organize and host events, workshops, and classes that align with our brand's ethos.
• Utilize social media platforms to engage the community and showcase our offerings.

5. Space Maintenance:

• Ensure the physical space is well-maintained, visually appealing, and aligned with our brand image.
• Coordinate with maintenance and cleaning staff to uphold cleanliness and aesthetics.

Qualifications:

• Proven experience in retail management, hospitality, or a related field.
• Strong leadership skills with the ability to motivate and guide a diverse team.
• Passion for plants, wellness, and creating a positive community environment.
• Exceptional communication, interpersonal, and customer service skills.
• Organizational and problem-solving abilities to manage operations effectively.
• Proficiency in inventory management and basic financial understanding.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunity to work in a unique and fulfilling environment.
• Access to wellness services and workshops.
• Room for growth and professional development within a growing company.
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If you're ready to embark on a journey of growth, creativity, and community building, we invite you to apply for the position of Store Manager. Help us nurture not only plants but also a thriving space where people can connect, learn, and recharge. To apply, please email your resume and a cover letter detailing your relevant experience and why you're excited about this opportunity to Grow@feelgrounded.com.

Join us in cultivating a space where well-being and nature intertwine. Apply now!